Shipping and Delivery 💌

All orders are delivered by Royal Mail with the option of First Class, Second Class or Tracked 24 postage at checkout. Please note, First Class and Second Class shipping does not include tracking information.

• First Class Royal Mail aims to be delivered within 1-2 business days.

• Second Class Royal Mail aims to be delivered in 2-3 business days.

• Tracked 24 Royal Mail aims to be delivered 1-2 business days with a tracking reference.

Please allow 1 business day for your order to be fulfilled.

When you receive your ‘order fulfilled’ email, your items will have been posted.

Please choose the best delivery option for what you need, and be aware that the above timeframes are estimates.

NB. Studio 27eleven cannot be held responsible for orders being lost, incorrect delivery addresses being entered at check-out, local or national postal strikes or delayed delivery by Royal Mail.

If you have a query about your order, please email hello@27eleven.co.uk with your order number and message and Jen will be in touch.